Shipping policy
Thank you for shopping with Shop House. We strive to provide a smooth and reliable shipping experience. Please review the information below regarding order processing, shipping, and delivery.
Order Processing
Orders are typically processed within 3–5 business days after payment has been successfully confirmed.
Orders are not normally processed or shipped on weekends or holidays.
During periods of high order volume, processing may take longer than usual.
Shipping Times
After your order has been processed and shipped, estimated delivery times are:
United States: 5–10 business days
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier delays, weather, holidays, or other circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Tracking information may take 24–72 hours to become active or update after your package has been shipped.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you enter an incorrect address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Lost or Stolen Packages
Shop House is not responsible for packages that are confirmed as delivered by the shipping carrier but are subsequently lost or stolen.
If your package appears to be lost in transit, please contact us and we will do our best to assist you.
Customs, Duties & Taxes
For international orders, customers may be responsible for customs fees, duties, taxes, or other charges imposed by their country.
Contact Us
If you have questions about your order or shipping, please contact us:
Shop House
Email: [HOUSEOFBUSINESS66@GMAIL.COM]